I have sent my bitcoins to your wallet, but the order is Pending/Cancelled. What do I do now?

Congratulations, you're almost done!

Bitcoin transactions are fast but not instant – it may take up to 2 hours for your order to be updated. If you had to pay network fees and sent a bit less BTC than your order total, we will accept your payment anyway. No worries.

If you have sent your bitcoins to our spare (alternative) wallet 13ndHfBKtxKVrdruTvABkNCrK74A6KFdH2, please get in touch with our support agents.

Please provide a screenshot of the transaction or payment transaction id – we will process your payment manually.