I contacted my bank and they said that there were no payment attempts made from our side. Why is that?

Not charged yet?

If you have called your bank, but they don’t see any payment attempts made from our side, it means your transaction is queued for phone verification by Payofix. Phone verification is not a sales call.

You will get a friendly verification call from our payment processor agent to confirm the recent transaction you made.

If a transaction can not be verified over the phone within 5 business days, we will cancel your order. If the problem remains, feel free to contact our support >